Privacy Policy

At Aqora Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.

By accessing or using Aqora Mart, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you place an order or interact with our website:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Order Details
• Payment Information (processed securely through trusted payment providers)
• Device, browser, and website usage information

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Verify and manage your purchases
• Improve our website and shopping experience
• Send order confirmations and delivery updates
• Respond to your inquiries
• Prevent fraud and maintain website security

Payment Security

We do not store your payment card details on our servers. All online payments are processed through secure and trusted payment gateways using industry-standard security measures.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We respect your privacy.

Your personal information is never sold, rented, or traded to third parties.

We may only share necessary information with trusted service providers such as:

• Courier and delivery partners
• Payment processing providers
• Technical and website service providers

These parties receive only the information required to perform their services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to keep your information secure, no online system can guarantee 100% security.

Marketing Communications

If you subscribe to our updates, we may occasionally send promotional offers, product launches, and special discounts.

You can unsubscribe from marketing emails at any time.

Your Rights

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data (where legally applicable)
• Ask questions regarding how your information is used

Third-Party Services

Our website may contain links or services provided by third parties. We are not responsible for the privacy practices or content of those external websites.

Policy Updates

Aqora Mart reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Aqora Mart
Email: hello@aqoramart.com